Terms of service

Terms of Service

Last updated: May 25, 2026

Welcome to Faith Family Football Apparel.

These Terms of Service explain the rules and conditions that apply when you visit our website, browse our products, place an order, or use any service provided through our online store.

The terms “we,” “us,” and “our” refer to Faith Family Football Apparel. The terms “you” and “your” refer to the customer, visitor, or user of our website.

By accessing our website or purchasing from our store, you agree to these Terms of Service, along with our Privacy Policy, Shipping Policy, and Return Policy.

1. Our Store

Faith Family Football Apparel is an online apparel brand created to offer football lifestyle clothing inspired by faith, family, and the love of the game.

Our store is powered by Shopify, which provides the ecommerce platform that allows us to sell our products online. Shopify lets merchants add store policies such as terms of service, privacy policy, return policy, shipping policy, and legal notices. (Shopify Help Center)

2. Eligibility

By using this website, you confirm that you are at least the age of majority in your province, state, or country of residence, or that you have permission from a parent or legal guardian to use this website.

You agree to provide accurate, complete, and current information when placing an order or creating an account.

3. Products

All products sold by Faith Family Football Apparel are made available through our online store.

We do our best to display our products, colours, sizing, descriptions, and images as accurately as possible. However, colours may appear differently depending on your screen, device settings, lighting, or display quality.

Product descriptions, pricing, availability, colours, and designs may be changed, updated, or discontinued at any time without notice.

4. Made-to-Order Products

Many of our products are produced through a print-on-demand model. This means items may be created specifically after an order is placed.

Because of this, customers are responsible for reviewing all product details carefully before completing a purchase, including:

Size
Colour
Quantity
Shipping address
Product description
Size chart

5. Final Sale Policy

All products sold by Faith Family Football Apparel are final sale.

We do not accept returns, refunds, or exchanges for:

Change of mind
Wrong size ordered
Wrong colour selected
Buyer’s remorse
Accidental orders
Preference-related issues after delivery

This final sale policy does not limit any rights you may have under applicable consumer protection laws, including rights related to defective, damaged, misprinted, or incorrect products. In Québec, goods purchased from a merchant are covered by legal warranties that apply automatically. (Office de la protection du consommateur)

For full details, please review our Return Policy.

6. Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives.

If your item is defective, damaged, misprinted, or if you received the wrong product, contact us as soon as possible at:

raymondndjonoktonye@gmail.com

Please include:

Your order number
A description of the issue
Clear photos of the product and packaging, if applicable

We will review the issue and, when appropriate, work with you to make it right through a replacement, store credit, refund, or other solution depending on the situation.

7. Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to accept, decline, cancel, or limit any order for any reason, including suspected fraud, incorrect pricing, product availability, payment issues, or errors in product information.

Once an order is placed, we cannot guarantee that changes or cancellations can be made, especially if production has already started.

8. Pricing and Payment

All prices are listed in the currency shown at checkout.

Prices, discounts, promotions, and product availability may change at any time without notice.

You agree to provide current, accurate, and complete billing, payment, and shipping information. You also confirm that you are authorized to use the payment method provided.

Unless otherwise stated, prices do not include applicable taxes, shipping fees, customs fees, duties, or other charges that may apply.

9. Shipping and Delivery

Delivery times shown on our website or during checkout are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, customs, weather, incorrect shipping information, holidays, production delays, or other circumstances outside our control.

Once an order has been transferred to the shipping carrier, delivery is handled by the carrier. Please make sure your shipping address is accurate before placing your order.

10. Customer Responsibilities

You agree not to use our website or products for any unlawful purpose.

You may not:

Use our website to violate any law or regulation
Interfere with the security or operation of our website
Attempt to access restricted areas of the website
Copy, reproduce, or resell our content without permission
Use our brand, designs, slogans, logos, or product images without written consent
Submit false, misleading, offensive, or harmful information

We reserve the right to refuse service, cancel orders, or restrict access to our website if we believe these Terms have been violated.

11. Intellectual Property

All content on this website belongs to Faith Family Football Apparel or its partners, suppliers, licensors, or service providers.

This includes but is not limited to:

Brand names
Logos
Product designs
Images
Text
Graphics
Website content
Product descriptions
Slogans
Layouts
Marketing materials

You may not copy, reproduce, distribute, modify, display, sell, or use any part of our content without our prior written permission.

12. Third-Party Services and Links

Our website may include services, tools, apps, links, or content provided by third parties, including Shopify, payment processors, shipping carriers, print-on-demand providers, analytics tools, and marketing platforms.

We are not responsible for the content, policies, accuracy, actions, or services of third-party websites or providers. Your use of third-party services may be subject to their own terms and policies.

13. Relationship With Shopify

Our store is powered by Shopify. However, any purchase you make from our store is made directly with Faith Family Football Apparel.

Shopify provides the ecommerce platform, but Shopify is not responsible for our products, product quality, order fulfillment, customer service, returns, refunds, or any transaction between you and Faith Family Football Apparel.

14. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website or placing an order, you understand that we may collect and process certain information needed to operate the store, complete transactions, fulfill orders, communicate with you, and provide customer support.

Because our store is powered by Shopify, certain information may also be processed by Shopify and other service providers involved in operating the store.

15. Errors and Inaccuracies

Occasionally, our website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, availability, shipping charges, delivery estimates, or other information.

We reserve the right to correct any errors, update information, or cancel orders if any information is inaccurate, even after an order has been placed.

16. Disclaimer of Warranties

To the fullest extent permitted by law, our website and services are provided on an “as is” and “as available” basis.

We do not guarantee that our website will always be available, secure, uninterrupted, or error-free.

Nothing in these Terms limits or excludes any legal warranties, consumer rights, or protections that cannot be excluded under applicable law.

17. Limitation of Liability

To the fullest extent permitted by law, Faith Family Football Apparel will not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of our website, services, or products.

This includes, but is not limited to, loss of data, lost profits, lost revenue, replacement costs, or damages related to delays, errors, website interruptions, or third-party services.

Nothing in this section limits rights that cannot be limited under applicable consumer protection laws.

18. Indemnification

You agree to defend, indemnify, and hold harmless Faith Family Football Apparel and its owners, partners, service providers, contractors, affiliates, and Shopify from any claim, loss, liability, damage, or expense arising from:

Your breach of these Terms
Your misuse of our website
Your violation of any law
Your violation of any third-party rights

19. Changes to These Terms

We may update or change these Terms of Service at any time by posting the updated version on our website.

It is your responsibility to review these Terms periodically. Your continued use of our website after changes are posted means you accept the updated Terms.

20. Governing Law

These Terms of Service are governed by the laws of the Province of Québec and the applicable laws of Canada, unless otherwise required by applicable consumer protection laws.